FirstRSPNDR Case Study

Families and first responders lacked a unified way to access critical personal and medical information during emergencies. As a result:

• Personal details and allergy histories were scattered across paper forms or inaccessible systems, slowing down treatment.
• Lost children, pets, and property couldn’t be reunited quickly because caregivers’ contact info wasn’t immediately available.
• Emergency crews spent valuable minutes tracking down patient data instead of focusing on care.
• Equipment and assets remained untraceable when ownership details weren’t embedded in the item itself.

As our team investigated emergency-response workflows, it became clear there was no turnkey solution: communities needed an easy tool for families to share data, and professionals needed instant, secure access without manual lookups or paper files.

Over a 4-month sprint, we built FirstRSPNDR, a two-app system that bridges families and responders in real time:

• The Community App lets users enter personal and family info (name, allergies, emergency contacts) and generate a unique QR code. That same code can tag children, pets, bikes, or home assets so anyone who finds them can scan and notify the right people.
• The Professional App enables EMTs, police, and firefighters to scan a FirstRSPNDR QR code and immediately view a read-only medical and contact report, accelerating triage and decision making.
• A shared Flutter codebase ensures consistent performance on iOS and Android, while a React dashboard lets administrators manage user records, oversee scans, and review analytics.

We chose technologies and practices to ensure reliability under pressure:

• Flutter for a responsive, cross-platform mobile experience
React for an intuitive, data-driven dashboard
• Node.js services to handle QR generation and secure data retrieval
AWS Lambda functions for scalable processing of user uploads and scan events
• Agile sprints with pilot municipalities to validate usability and workflow integration

Since launching our pilot with a mid-sized city:

• First responders access critical patient data 3 minutes faster on average, speeding up triage.
• 90%+ of QR scans delivered accurate medical and contact info, preventing allergic reactions and medication errors.Families report a 60% reduction in time to locate lost children or property when QR codes were used.
• 100% of surveyed responders say FirstRSPNDR is easier and more reliable than previous manual processes.

By uniting community data with professional workflows, FirstRSPNDR closes the information gap, helping responders act swiftly, reuniting families, and ultimately saving lives.